Simforge Is not responsible if a shipment is delayed, not delivered or returned to us.

On return of orders shipped, shipping amount is not refundable.

We do not refund original shipping charges for goods that are refused for delivery.

If shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.